This Privacy Policy explains how Inland Iron Fitness (“IIF,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information through our website, booking flow, checkouts, coaching services, and related communications. A separate Washington Consumer Health Data Privacy Policy applies to consumer health data as defined by Washington law.
Current operator: Jeremiah C. Wicken, doing business as Inland Iron Fitness. Mailing address: PO Box 8237, Spokane, WA 99203-3057. Email: [email protected]. Phone: +1 509-557-0149.
Information you provide directly. Name, email address, phone number, scheduling details, consult notes, goals, training history, equipment information, purchase information, messages, uploaded content, and other information you choose to provide.
Transaction and account information. Information related to service purchases, invoices, billing status, service selections, and communications about your account. Payment-card data is generally processed by our payment processor rather than stored in full by IIF.
Website and device information. Basic technical and usage information such as IP address, browser type, device type, pages viewed, approximate timestamps, referring pages, and similar log or analytics data.
Information from service providers. Booking confirmations, payment confirmations, coaching-platform activity, or related account-support information supplied by third-party providers that we use to operate the business.
To respond to consult requests, provide coaching services, take payments, deliver programming and feedback, maintain records, communicate with you, improve the website and service experience, protect safety, enforce agreements, and comply with legal obligations.
We may also use contact information to send scheduling reminders, onboarding communications, service updates, and similar operational messages. If we offer marketing emails or marketing texts, we will do so only in accordance with applicable law and any required opt-in rules.
We may share personal information with service providers that help us operate the business, including scheduling providers, payment processors, coaching-platform providers, secure cloud or IT vendors, email or messaging vendors, and professional advisers such as legal, accounting, or insurance professionals when reasonably necessary.
We may disclose information when required by law, to protect safety, to investigate fraud or misuse, or as part of a business reorganization, sale, or successor-entity transfer involving Inland Iron Fitness.
We do not sell personal information for money. We do not knowingly share personal information for health-based targeted advertising.
Our website and vendors may use cookies, pixels, or similar technologies for site operation, traffic measurement, security, or user experience. You can usually control cookies through your browser settings, but disabling certain cookies may affect site functionality.
The website may link to third-party services such as Calendly, Square, or TurnKey Coach. Their privacy practices are governed by their own policies, not this one.
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, respond to disputes, protect safety, and comply with legal obligations. Retention periods may vary by record type.
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No online system is perfectly secure, and we cannot guarantee absolute security.
You may ask us to update contact information, stop optional marketing emails or texts, or explain what records we maintain about you. Service-related messages may still be sent when needed to manage your coaching relationship or a pending consult.
Washington-specific rights related to consumer health data are addressed in the separate Washington Consumer Health Data Privacy Policy.
The website and standard coaching flow are intended for adults. We do not knowingly collect personal information online from children under 13 without appropriate parental authorization.
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Material changes will be handled in a commercially reasonable manner based on how you normally interact with us.
Questions about this Privacy Policy may be sent to [email protected] or mailed to Inland Iron Fitness, PO Box 8237, Spokane, WA 99203-3057.